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Customer Satisfaction Survey
What Service did You receive from PMS?
Medical Supplies
Respiratory Equipment
Home Medical Equipment
Information About Products
Repairs
Email*
How did you hear about Professional Medical Supply?
Doctor
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Would You Refer PMS to a Friend?
Yes
No
Providing you equipment and products in clean, working order at the time expected*
Excellent
Good
Satisfactory
Poor
Not Applicable
Providing delivery and/or set-up with courteous, knowledgeable staff
Excellent
Good
Satisfactory
Poor
Not Applicable
Giving complete instructions on the use, care, and cleaning of the products received
Excellent
Good
Satisfactory
Poor
Not Applicable
Providing clear information about your rights, responsibilities, and our complaint procedures
Excellent
Good
Satisfactory
Poor
Not Applicable
Explaining how to contact us with questions or for emergency service
Excellent
Good
Satisfactory
Poor
Not Applicable
Explaining our billing procedures and your financial responsibilities
Excellent
Good
Satisfactory
Poor
Not Applicable
Being courteous and efficient for our products and services
Excellent
Good
Satisfactory
Poor
Not Applicable
Meeting your expectations for our products and service
Excellent
Good
Satisfactory
Poor
Not Applicable
Comments or ways we can improve our service?*
I authorize Professional Medical Supply to use my response in publications.
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